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Truckaddons.com has very poor customer service and does not inform their customers or other employees of certain circumstances.

I order a lift kit, tires, & wheels from them.

I asked if the price included mounting and blanceing of my tires and wheels, I was told YES.

When I received my tires & wheels they were not mounted! I called the company to complain and ask for some sort of credit or gift card for the amount it was going to cost me to have them mounted and balanced locally. I was told that mounting and balancing was a free service and it depended on what warehouse they came from if that was done or not.

NOT WHAT I WAS TOLD WHEN I ORDERED. They refused to give me credit and refused to pick the items up without me paying for shipping.

I told them that they had very poor customer service I would never buy from them again and would never recommend them to anyone.

Monetary Loss: $800.

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